topic Moving boardband to new home address in Broadband & Landline

Moving boardband to new home address

WanChi — Mon, 10 Aug 2026 12:41:33 GMT

I'll moving home to new address on 15th Sept 2026, can I do it online chat? I can't find it anywhere, thanks.

Re: Moving boardband to new home address

Schockwave — Mon, 10 Aug 2026 14:49:55 GMT

Welcome to the community,

I am sorry, but there is no chat option with broadband, just with mobile contract customers. I would suggest speaking to EE customer service to discuss this with them.

Re: Moving boardband to new home address

XRaySpeX — Mon, 10 Aug 2026 18:28:41 GMT

You need to follow How to move home with EE & to get the ball rolling you will need to phone CS & inform them about your move.