https://community.ee.co.uk/t5/Broadband-Landline/After-joining-EE-I-received-customer-service-call-in-Mandarin/m-p/1633547#M142883 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5035990">@WicLi</a>&nbsp;That would be a call to EE CS to find out, they should know exactly who has called you if an EE Employee.</P><P><A href="https://ee.co.uk/help/profile/manage/phone-calls-from-our-partners" target="_blank">Numbers EE partners will call from | Profile Help | EE</A></P> Sun, 09 Aug 2026 08:38:17 GMT JimM11 2026-08-09T08:38:17Z https://community.ee.co.uk/t5/Broadband-Landline/After-joining-EE-I-received-customer-service-call-in-Mandarin/m-p/1633542#M142882 <P>I received a call from&nbsp;<SPAN>01603 208045 claiming he was representing EE, but he spoke Mandarin. Can EE confirm this is a scam?&nbsp;</SPAN></P> Sun, 09 Aug 2026 07:49:36 GMT https://community.ee.co.uk/t5/Broadband-Landline/After-joining-EE-I-received-customer-service-call-in-Mandarin/m-p/1633542#M142882 WicLi 2026-08-09T07:49:36Z https://community.ee.co.uk/t5/Broadband-Landline/After-joining-EE-I-received-customer-service-call-in-Mandarin/m-p/1633547#M142883 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5035990">@WicLi</a>&nbsp;That would be a call to EE CS to find out, they should know exactly who has called you if an EE Employee.</P><P><A href="https://ee.co.uk/help/profile/manage/phone-calls-from-our-partners" target="_blank">Numbers EE partners will call from | Profile Help | EE</A></P> Sun, 09 Aug 2026 08:38:17 GMT https://community.ee.co.uk/t5/Broadband-Landline/After-joining-EE-I-received-customer-service-call-in-Mandarin/m-p/1633547#M142883 JimM11 2026-08-09T08:38:17Z https://community.ee.co.uk/t5/Broadband-Landline/After-joining-EE-I-received-customer-service-call-in-Mandarin/m-p/1633559#M142889 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5035990">@WicLi</a></SPAN></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>This does not look like a number we would contact you from. You can get an idea of the numbers we'd call from on our <A href="https://ee.co.uk/help/profile/manage/how-we-contact-you" target="_blank">How do we contact you</A> page and genuine calls from our authorised partners on our <A href="https://ee.co.uk/help/profile/manage/phone-calls-from-our-partners" target="_blank">Phone numbers EE partners will call from</A> page as advised by <A href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/160397" target="_blank"><SPAN style="background-color:rgba(0,0,0,0);color:rgb(3,99,211);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);">@JimM11</SPAN></SPAN></A><SPAN style="background-color:rgba(0,0,0,0);color:rgb(3,99,211);">.</SPAN></P> <P>You can also report the call as a spam call by completing this <A href="https://www.bt.com/exp/help/contact-bt/form/scams" target="_blank">online form</A>.&nbsp;</P> <P>If you would like to check any further details, please call us and our guides can check the account for you.</P> <P>Leanne.</P> Sun, 09 Aug 2026 09:54:31 GMT https://community.ee.co.uk/t5/Broadband-Landline/After-joining-EE-I-received-customer-service-call-in-Mandarin/m-p/1633559#M142889 Leanne_T 2026-08-09T09:54:31Z