https://community.ee.co.uk/t5/Broadband-Landline/Re-Broadband-Hub/m-p/1632448#M142561 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4908455">@Johnaldridge77</a>&nbsp;You will have to call EE CS and talk to them if you cannot upgrade direct from the website. Link to the latest Hubs below but you should be more concerned about all the drops you are having as that would not be normal condition. If you are on the latest EE System just text HELP to 66033 and have EE run a test against your connection.</P><P><A href="https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs" target="_blank">https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs</A></P> Mon, 03 Aug 2026 05:59:57 GMT JimM11 2026-08-03T05:59:57Z https://community.ee.co.uk/t5/Broadband-Landline/Re-Broadband-Hub/m-p/1632410#M142560 <P>My internet keeps dropping out at least 10 times a day I’m a valuable customer and have been with you for over two decades what deal can be done on a new broadband hub before I leave and go elsewhere for a better deal</P> Sun, 02 Aug 2026 22:43:50 GMT https://community.ee.co.uk/t5/Broadband-Landline/Re-Broadband-Hub/m-p/1632410#M142560 Johnaldridge77 2026-08-02T22:43:50Z https://community.ee.co.uk/t5/Broadband-Landline/Re-Broadband-Hub/m-p/1632448#M142561 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4908455">@Johnaldridge77</a>&nbsp;You will have to call EE CS and talk to them if you cannot upgrade direct from the website. Link to the latest Hubs below but you should be more concerned about all the drops you are having as that would not be normal condition. If you are on the latest EE System just text HELP to 66033 and have EE run a test against your connection.</P><P><A href="https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs" target="_blank">https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs</A></P> Mon, 03 Aug 2026 05:59:57 GMT https://community.ee.co.uk/t5/Broadband-Landline/Re-Broadband-Hub/m-p/1632448#M142561 JimM11 2026-08-03T05:59:57Z