topic Re: My broadband disconnects for just a few seconds every few minutes in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/My-broadband-disconnects-for-just-a-few-seconds-every-few/m-p/1632517#M142546 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4833029">@Britboy4321</a>&nbsp;Assume EE asked you to power down the EE Hub for five minutes to reset it, and if not cleared to do it for over 1 Hour incase you had a IP path connection issue?</P> Mon, 03 Aug 2026 09:57:05 GMT JimM11 2026-08-03T09:57:05Z My broadband disconnects for just a few seconds every few minutes https://community.ee.co.uk/t5/Broadband-Landline/My-broadband-disconnects-for-just-a-few-seconds-every-few/m-p/1632503#M142545 <P>Started maybe a week ago.</P><P>Happens for wired and wireless.&nbsp; My broadband cuts out for just a few seconds, then reconnects.&nbsp;</P><P>This leads to lag spikes in games and when watching twitch.</P><P>Openreach came round and said the problem wasn't on their end.&nbsp; EE first line says everything looks fine for them, it's only second line support when logging into a different system can see a log of the disconnects.&nbsp;</P><P>1.6 gbps.</P><P>I feel like I've tried everything - anyone else suffering the same?&nbsp; &nbsp;Like, you're in an online game, and about every minute the game lags out for between 2-10 seconds .. then 'clicks back in' - only for the same to happen again maybe 1 minute later?</P><P>&nbsp;</P><P>Netflix unaffected for me personally because it builds up quite a big buffer?</P> Mon, 03 Aug 2026 09:34:50 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-broadband-disconnects-for-just-a-few-seconds-every-few/m-p/1632503#M142545 Britboy4321 2026-08-03T09:34:50Z Re: My broadband disconnects for just a few seconds every few minutes https://community.ee.co.uk/t5/Broadband-Landline/My-broadband-disconnects-for-just-a-few-seconds-every-few/m-p/1632517#M142546 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4833029">@Britboy4321</a>&nbsp;Assume EE asked you to power down the EE Hub for five minutes to reset it, and if not cleared to do it for over 1 Hour incase you had a IP path connection issue?</P> Mon, 03 Aug 2026 09:57:05 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-broadband-disconnects-for-just-a-few-seconds-every-few/m-p/1632517#M142546 JimM11 2026-08-03T09:57:05Z