https://community.ee.co.uk/t5/Broadband-Landline/What-has-happened-to-my-ee-broadband/m-p/1631074#M142062 <P><SPAN><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5029583">@ClaireGriff1</a>&nbsp;: Is it the BB as a whole dropping or just the WiFi connections? Do Ethernet connected devices stay working? What colours are the light sequence when it happens?</SPAN></P><P><SPAN>BB issues are rarely widespread but specific to your own line.</SPAN></P><P><SPAN>If it is a neighbourhood issue, you could consult&nbsp;</SPAN><A class="" href="https://ee.co.uk/help/service-status" rel="noopener noreferrer" target="_blank">Check service in your area</A><SPAN>&nbsp;&nbsp;to see if any faults are being attended to in your local area. You may also Report a Problem there.</SPAN></P><P><SPAN>Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line &amp; see what needs doing.</SPAN></P><P><SPAN>Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)? What is the name of the EE BB plan are you on including its speed?&nbsp;</SPAN></P> Sun, 26 Jul 2026 15:28:29 GMT XRaySpeX 2026-07-26T15:28:29Z https://community.ee.co.uk/t5/Broadband-Landline/What-has-happened-to-my-ee-broadband/m-p/1631067#M142061 <P><STRONG>I haven't had any ee broadband connection all weekend&nbsp;</STRONG></P> Sun, 26 Jul 2026 15:15:55 GMT https://community.ee.co.uk/t5/Broadband-Landline/What-has-happened-to-my-ee-broadband/m-p/1631067#M142061 ClaireGriff1 2026-07-26T15:15:55Z https://community.ee.co.uk/t5/Broadband-Landline/What-has-happened-to-my-ee-broadband/m-p/1631074#M142062 <P><SPAN><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5029583">@ClaireGriff1</a>&nbsp;: Is it the BB as a whole dropping or just the WiFi connections? Do Ethernet connected devices stay working? What colours are the light sequence when it happens?</SPAN></P><P><SPAN>BB issues are rarely widespread but specific to your own line.</SPAN></P><P><SPAN>If it is a neighbourhood issue, you could consult&nbsp;</SPAN><A class="" href="https://ee.co.uk/help/service-status" rel="noopener noreferrer" target="_blank">Check service in your area</A><SPAN>&nbsp;&nbsp;to see if any faults are being attended to in your local area. You may also Report a Problem there.</SPAN></P><P><SPAN>Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line &amp; see what needs doing.</SPAN></P><P><SPAN>Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)? What is the name of the EE BB plan are you on including its speed?&nbsp;</SPAN></P> Sun, 26 Jul 2026 15:28:29 GMT https://community.ee.co.uk/t5/Broadband-Landline/What-has-happened-to-my-ee-broadband/m-p/1631074#M142062 XRaySpeX 2026-07-26T15:28:29Z