topic Just received EE hub cannot get iPlayer ITVX etc in Broadband & Landline

Just received EE hub cannot get iPlayer ITVX etc

Wolves1975 — Wed, 22 Jul 2026 15:53:46 GMT

Have tried to get BBC iPlayer and ITVX via EE hub and I’m told I cannot access these unless I have a TV service from EE at a cost!

please be aware this new full fibre hub and service is not a direct replacement, functionality wise, from my You Fibre service.

I’ve been informed by EE to contact Freeview to get the channels via their service.

bitterly disappointed as this was not explained to me in the shop at Merry Hill, I feel I’ve been misold

Re: Just received EE hub cannot get iPlayer ITVX etc

JimM11 — Wed, 22 Jul 2026 17:23:28 GMT

@Wolves1975 Not good then, what is your You Fibre service on device wise? You do not need an EE TV package or hardware to watch ITVX or bbc iPlayer.

ITVX on EE TV | TV and Sport Help | EE

Re: Just received EE hub cannot get iPlayer ITVX etc

XRaySpeX — Wed, 22 Jul 2026 22:50:31 GMT

Not having EE TV does not prevent you accessing iPlayer or ITVX or indeed any other channel app like channel 4 or 5 via an app on your TV or just via a browser on your device.

Re: Just received EE hub cannot get iPlayer ITVX etc

Ewan15 — Thu, 23 Jul 2026 06:16:14 GMT

@Wolves1975 What you need is a freely streaming device to plug into your TV via an HDMI Cable.

I use a Manhattan Areo and find it to be much more integrated than the EE / BT TV Box Pro ever was.

Re: Just received EE hub cannot get iPlayer ITVX etc

JimM11 — Thu, 23 Jul 2026 06:55:31 GMT

@Ewan15 Do you recommend Ethernet wired / wireless wifi connected if you happen to have tried both?

Re: Just received EE hub cannot get iPlayer ITVX etc

Ewan15 — Thu, 23 Jul 2026 10:06:53 GMT

@JimM11 Currently there are only two products available. I brought the Manhattan because it could connect using both WIFI and Ethernet. (Which I chose because WIFI can be a bit unstable if your router is far away)

I have mine connected using Ethernet and it works perfectly

I am also pleased with the Support service they provide, notifying you of regular updates to the range of additional apps available.