https://community.ee.co.uk/t5/Broadband-Landline/Refund/m-p/1629138#M141368 <P>I’m a loyal customer have been for years and never had any problems with EE until now, why have I been charged twice for something I normally pay for monthly so please can I get help and a refund&nbsp;</P> Thu, 16 Jul 2026 07:44:01 GMT Hollyb2003 2026-07-16T07:44:01Z https://community.ee.co.uk/t5/Broadband-Landline/Refund/m-p/1629138#M141368 <P>I’m a loyal customer have been for years and never had any problems with EE until now, why have I been charged twice for something I normally pay for monthly so please can I get help and a refund&nbsp;</P> Thu, 16 Jul 2026 07:44:01 GMT https://community.ee.co.uk/t5/Broadband-Landline/Refund/m-p/1629138#M141368 Hollyb2003 2026-07-16T07:44:01Z https://community.ee.co.uk/t5/Broadband-Landline/Refund/m-p/1629153#M141371 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2944298">@Hollyb2003</a>&nbsp;</P><P>Odd, you'll need to speak to EE CS on 150 about this question and refund.</P><P>Thanks&nbsp;</P> Thu, 16 Jul 2026 09:28:07 GMT https://community.ee.co.uk/t5/Broadband-Landline/Refund/m-p/1629153#M141371 Northerner 2026-07-16T09:28:07Z