topic Re: Issue Port Forwarding For Game Servers in Broadband & Landline

Issue Port Forwarding For Game Servers

FadeLupae — Wed, 15 Jul 2026 10:41:12 GMT

So I have port forwarded many times before with different isps for game servers tried both ark port 7777/7778 and Palworld 8211 however now that I am with EE I just can’t seem to get it working.

I have set my port forwarding rules checked that my server is setup correctly and can see they all should be working.

I have the Smart Hub 7 Pro running

Firmware version

r3.8.26-R-1595999-PROD-1

has anyone had any luck as this is a new contract and would really like to just get it working rather then cancelling and moving to another isp

Re: Issue Port Forwarding For Game Servers

XRaySpeX — Wed, 15 Jul 2026 10:57:33 GMT

Let's see your Port Forwarding settings.

Re: Issue Port Forwarding For Game Servers

JimM11 — Wed, 15 Jul 2026 11:47:11 GMT

@FadeLupae sample link so you can see.

Re: Port forwarding issue - The EE Community

Re: Issue Port Forwarding For Game Servers

FadeLupae — Wed, 15 Jul 2026 15:40:49 GMT

@JimM11

As Below here are the port forwards so far the PC is a static IP.

Re: Issue Port Forwarding For Game Servers

JimM11 — Wed, 15 Jul 2026 15:44:18 GMT

@FadeLupae Static were, in the PC itself or via the DHCP lan manager set as use this ip always? Your picture posted is not viewable until someone checks and clears it for the general viewing, just so you are aware.

Re: Issue Port Forwarding For Game Servers

FadeLupae — Wed, 15 Jul 2026 15:54:09 GMT

Ah sorry did not know that, it is static using the EE portal DHCP.

Where you can just toggle static always use this ip

Re: Issue Port Forwarding For Game Servers

JimM11 — Wed, 15 Jul 2026 16:13:19 GMT

@FadeLupae Thanks, will look at your posted pic when it get's cleared.👍 You can while waiting on it all, quickly throw the IP off the server in the DMZ on the hub giving the PC direct access, do your checks then pull it back out off the DMZ when finished.

Re: Issue Port Forwarding For Game Servers

FadeLupae — Wed, 15 Jul 2026 16:05:52 GMT

@JimM11 Thankyou very much i appreciate your help

Re: Issue Port Forwarding For Game Servers

JimM11 — Wed, 15 Jul 2026 18:44:14 GMT

@FadeLupae Picture cleared this end rules look fine as to what you have done so far!

Re: Issue Port Forwarding For Game Servers

FadeLupae — Thu, 16 Jul 2026 09:02:30 GMT

Yeah so far i have restarted the device checked IP and ensured firewall is not blocking anything which i can guarantee as my old isp had no issue and the windows pc had no issues before

Re: Issue Port Forwarding For Game Servers

FadeLupae — Thu, 16 Jul 2026 12:43:08 GMT

@XRaySpeX @JimM11
I thought it was a CGNAT issue but i have just confirmed it is not my public ip is the same as the ip in the EE hub settings.|

Could this be a router issue, if so could me purchasing a non EE router potentially solve this ?

Re: Issue Port Forwarding For Game Servers

XRaySpeX — Thu, 16 Jul 2026 12:50:51 GMT

Yes, EE does not employ CGNAT on fixed Home BB.

Re: Issue Port Forwarding For Game Servers

FadeLupae — Thu, 16 Jul 2026 12:52:19 GMT

Yeah so it must be the router that is causing the issues, i have checked my firewall settings and even turned my firewall off entirely yet still unable to connect and get a connection timeout error

Re: Issue Port Forwarding For Game Servers

JimM11 — Thu, 16 Jul 2026 16:42:13 GMT

@FadeLupae What happens if you put the server IP in the DMZ settings on the EE Pro Hub?

Re: Issue Port Forwarding For Game Servers

FadeLupae — Thu, 16 Jul 2026 18:49:06 GMT

Will try that now and report back shortly !

Re: Issue Port Forwarding For Game Servers

JimM11 — Thu, 16 Jul 2026 18:58:29 GMT

@FadeLupae Also have a check with your windows PC Network profile if set to Public/Private state.

Re: Issue Port Forwarding For Game Servers

FadeLupae — Thu, 16 Jul 2026 19:02:49 GMT

@JimM11 Just set in DMZ and made sure my device was on private but still getting the same issue 😞

Re: Issue Port Forwarding For Game Servers

JimM11 — Thu, 16 Jul 2026 19:09:56 GMT

@FadeLupae Did you reboot the Pro hub after applying the DMZ IP?

Re: Issue Port Forwarding For Game Servers

FadeLupae — Thu, 16 Jul 2026 19:53:57 GMT

@JimNo Given it a reboot and still unable to its strange its only got an issue with palworld.

Tried joining other game servers and they work just fine

Re: Issue Port Forwarding For Game Servers

FadeLupae — Thu, 16 Jul 2026 20:01:09 GMT

Just cannot host my own servers

But palworld give a connection error IP change or not found for every server

While ark only gives it on my server and not other servers