topic Re: Broadband internet in Broadband & Landline

Broadband internet

Gemma1302 — Mon, 13 Jul 2026 23:21:06 GMT

My internet as gone off when i av payed the bill

Re: Broadband internet

Namelessthree — Mon, 13 Jul 2026 23:26:31 GMT

Same here.

Modem flashing orange light. Turned power off for 2 minutes then restarted, orange light flashed then no light even when power switch is on

Re: Broadband internet

Kateoshea642 — Mon, 13 Jul 2026 23:27:44 GMT

Re: Broadband internet

Gangsta_X — Mon, 13 Jul 2026 23:28:50 GMT

My Internet gone off too

Re: Broadband internet

Tasneem83 — Mon, 13 Jul 2026 23:30:12 GMT

Mines is down too, I have rebooted it twice, pulled the plug and did a factory reset but I haven’t had success

Re: Broadband internet

Tasneem83 — Mon, 13 Jul 2026 23:30:55 GMT

I have the same issue

Re: Broadband internet

Gemma1302 — Mon, 13 Jul 2026 23:40:17 GMT

My internet is still not up and runnin and i cant watch tv with out the internet

Re: Broadband internet

Gemma1302 — Mon, 13 Jul 2026 23:52:06 GMT

My internet is still not workin proper how can i get it to work so i can watch tv

Re: Broadband internet

Gemma1302 — Mon, 13 Jul 2026 23:56:10 GMT

My internet is still not workin proper how can i get it to work so i can watch tv need it sorting asap

Re: Broadband internet

Imrantheslayer — Mon, 13 Jul 2026 23:58:24 GMT

I was planning to watch my show live at 1am this is a **bleep** take!!!!

Re: Broadband internet

Gemma1302 — Tue, 14 Jul 2026 00:43:35 GMT

How can i get my tv to work asap like now any ideas

Re: Broadband internet

XRaySpeX — Tue, 14 Jul 2026 00:55:23 GMT

@Gemma1302 : Not really! You've not told what issues you are having with your BB & TV. Please clearly explain your issue & circumstances in greater detail & we'll do our best to help you with it.

Re: Broadband internet

XRaySpeX — Tue, 14 Jul 2026 01:08:54 GMT

@Gemma1302 : Why, did you pay the bill late?

@Gemma1302 , @Tasneem83 , @Namelessthree , @Gangsta_X : What lights show on the router?

If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area. You may also Report a Problem there.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

Re: Broadband internet

XRaySpeX — Tue, 14 Jul 2026 01:30:09 GMT

@Kateoshea642 : What lights show on the router?

If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area. You may also Report a Problem there.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

Re: Broadband internet

Irishalan — Tue, 14 Jul 2026 01:31:14 GMT