topic Re: Issues with Wifi dropping in Broadband & Landline

Issues with Wifi dropping

djpw1990 — Mon, 13 Jul 2026 16:42:51 GMT

Even with the latest updates this week to the firmware of the router, I'm still having issues on my iphone and mac laptop with intermittent drops in wifi every 10-15 mins, so much so I cannot make any work calls.

Is anyone seeing similar and also, any new tips to those that solved the issue?

Re: Issues with Wifi dropping

JimM11 — Mon, 13 Jul 2026 17:02:44 GMT

@djpw1990 EE Hub firmware versions - The EE Community

Fix problems connecting devices to your Smart Hub Plus or Smart Hub 3's WiFi - The EE Community

The help from EE, then if your mobile will send do the HELP to 66033 as a text and they can take a look at what is happening.