topic Re: Poor service in Brighton and Hove area in Broadband & Landline

Poor service in Brighton and Hove area

akinevz — Sun, 12 Jul 2026 09:40:02 GMT

Dear EE.

Currently in brighton and hove, the reception on boardband, non cellular data is averaging 300KiB/s.

The network checker service is down. I am self-employed, in full time education, and my business relies on being online.

I cannot work in these network conditions. Will there be any works carried out in this area to address the fiber speeds NOT BEING met? I refuse to continue paying £34/month for KILOBIT speeds in 21st century 1st world country.

Kindly,

Kirill

Re: Poor service in Brighton and Hove area

JimM11 — Sun, 12 Jul 2026 09:56:00 GMT

@akinevz You would be best to check with EE CS if there is an issue and it is Area Dependant, when the service checker is none functional, EE Mobile if you have just dial 150 also same number if you have a landline phone and in a working condition.

Re: Poor service in Brighton and Hove area

akinevz — Mon, 13 Jul 2026 03:14:54 GMT

Thank you Jim,

It appears to have been my mistake, as I had left a large download running on another machine on my network and had completely forgotten about it, which was taking up the bandwidth rather than any fault with the service. Thank you for your response!

Re: Poor service in Brighton and Hove area

JimM11 — Mon, 13 Jul 2026 06:39:05 GMT

@akinevz No problems, that will sure will cause issues with bandwidth flow when testing. 👍👍