https://community.ee.co.uk/t5/Broadband-Landline/Hi/m-p/1628381#M141119 <P>When i changed over to EE I was told the termination charges with my old supplier will be paid by EE.</P><P>I have now recieved an email with the amount I need to pay. Can you advise me what I need to do next.</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 12 Jul 2026 22:39:44 GMT FarukBhayat 2026-07-12T22:39:44Z https://community.ee.co.uk/t5/Broadband-Landline/Hi/m-p/1628381#M141119 <P>When i changed over to EE I was told the termination charges with my old supplier will be paid by EE.</P><P>I have now recieved an email with the amount I need to pay. Can you advise me what I need to do next.</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 12 Jul 2026 22:39:44 GMT https://community.ee.co.uk/t5/Broadband-Landline/Hi/m-p/1628381#M141119 FarukBhayat 2026-07-12T22:39:44Z https://community.ee.co.uk/t5/Broadband-Landline/Hi/m-p/1628419#M141120 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5021761">@FarukBhayat</a>&nbsp;: You need to pay your old ISP's bill 1st &amp; then claim back the&nbsp;<SPAN>termination charges&nbsp;from EE.</SPAN></P><P><SPAN>EE will pay up to £300 of your Early Cancellation Fees upon sight of your previous ISP's bill showing them. You can&nbsp;claim this online @&nbsp;<A class="" href="https://ee.co.uk/help/broadband/getting-started/early-cancellation-credit" target="_blank" rel="noopener noreferrer">Switch Broadband to EE and we'll pay your leaving fee</A>. It will be applied as a credit to your EE bill.</SPAN></P> Mon, 13 Jul 2026 02:27:13 GMT https://community.ee.co.uk/t5/Broadband-Landline/Hi/m-p/1628419#M141120 XRaySpeX 2026-07-13T02:27:13Z