topic Re: No wifi for 3 days now. From the lancaster area. in Broadband & Landline

No wifi for 3 days now. From the lancaster area.

Aaz1976 — Sun, 12 Jul 2026 15:46:17 GMT

My wifi has been down now for 3 days. Ive had neighbours complain about the same this. Is this an area issue or is it just me. ??

Re: No wifi for 3 days now. From the lancaster area.

Schockwave — Sun, 12 Jul 2026 16:05:28 GMT

Hello @Aaz1976 ,

Welcome to the community,

Is your broadband down then or is it working and just the wifi? I would have thought it would be the broadband.

We have no idea here in the community, but you should be able to check, for broadband not sure only know for mobile how to check and report.

Re: No wifi for 3 days now. From the lancaster area.

XRaySpeX — Sun, 12 Jul 2026 16:27:46 GMT

What lights show on the router?

BB issues are rarely widespread but specific to your own line.

If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area. You may also Report a Problem there.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)