Full Fibre Stopped working 3 weeks ago - still waiting for EE to resolve

Djgrubby — Fri, 10 Jul 2026 15:11:37 GMT

Full fibre worked fine until 3 weeks ago, logged fault told major outage in area but neighbours have no issues

Line failed 21-Jun

EE fix dates keeps moving 22-Jun then 24-Jun , 28-Jun , 29-Jun , 1-Jul ,2-Jul 3-Jul, 6-Jul ,10- Jul and now gone to 17-Jul

Customer support just read a script and have no anwers

Anyone got any suggestions?

Re: Full Fibre Stopped working 3 weeks ago - still waiting for EE to resolve

XRaySpeX — Fri, 10 Jul 2026 15:20:19 GMT

As it is a neighbourhood issue, you could keep an eye on Check service in your area to see when any faults are being attended to in your local area. You may also Report a Problem there.

topic Full Fibre Stopped working 3 weeks ago - still waiting for EE to resolve in Broadband & Landline

Full Fibre Stopped working 3 weeks ago - still waiting for EE to resolve

Re: Full Fibre Stopped working 3 weeks ago - still waiting for EE to resolve