topic Re: Port forwarding broken for a couple days in Broadband & Landline

Port forwarding broken for a couple days

mxxzz11 — Thu, 09 Jul 2026 09:12:59 GMT

Port forwarding has worked flawlessly for a couple years now until a few days ago, then yesterday just outright stopped working.

Firmware: r4.26.3-R-1923144-PROD-83002

Port forwarding:

Can you see me:

Device has a caddy webserver running, domains pointing to it are just timing out

Some help would be greatly appreciated!!

Re: Port forwarding broken for a couple days

JimM11 — Thu, 09 Jul 2026 09:34:32 GMT

@mxxzz11 Have you started by switching you EE Smart Hub 6 + off for 10 minutes to see what happens when back on?

Re: Port forwarding broken for a couple days

mxxzz11 — Thu, 09 Jul 2026 09:35:39 GMT

Rebooted it earlier today but not turned it off for 10 minutes, would that really make a difference?

Re: Port forwarding broken for a couple days

JimM11 — Thu, 09 Jul 2026 10:40:35 GMT

@mxxzz11 No idea when but your EE Hub has been updated to the latest FW released anytime up until now, so may just be a coincidence that this has happened, 5 minutes is normally enough and if you happen to be on a Full Fibre connection also do the ONT as well, ONT off / Hub off, wait the five restart the ONT when fully up restart the EE Hub. Just gives it all time to decay power wise. See you also have uPnP on the port forwarding at the start off it all, that was a problem fixed via the EE Smart Hub 7 + that was not fixed as yet so may just have been in the pipeline to be done, if you know which device is doing the UPnP switch it off to see if they disappear from the screen also!

FW: r4.26.3-R-1923144-PROD-83002 and the gui is at App version 3.14.5 12/06/2026 OP Posted

EE Hub firmware versions - The EE Community

Re: Port forwarding broken for a couple days

mxxzz11 — Thu, 09 Jul 2026 10:45:08 GMT

Still not working. If it helps, after the router had rebooted itself a couple days ago the external ports on my port forward config were set to 0 0

edit: have disabled upnpn on the router config but the upnp port forward settings stay there, not sure what device or service the upnpn things are coming from but i know they were there when it was working in the past

Re: Port forwarding broken for a couple days

JimM11 — Thu, 09 Jul 2026 10:47:43 GMT

@mxxzz11 Then it may just be a EE Issue, quickly place your IP for the server in the DMZ and see if it all gets you out Temp method only! Also check the IP off the server has not changed especially if you are DHCP connecting the server.

Re: Port forwarding broken for a couple days

mxxzz11 — Thu, 09 Jul 2026 10:48:28 GMT

Oh yeah that works beautifully, anything I can do to resolve port forwarding then? I suppose it would be fine keeping it in DMZ and enabling UFW on the server otherwise

Re: Port forwarding broken for a couple days

JimM11 — Thu, 09 Jul 2026 10:56:09 GMT

@mxxzz11 Yes take it up with EE CS, sounds like they may have done something, also using the WEB Manager have a look that the Lan connection is set as Static, always use this IP, no longer have EE in the slightest! This may be the link but it is a long read so good luck with it all!

Smart Hub 7 Plus Port Forwarding Issue - The EE Community

Re: Port forwarding broken for a couple days

bobpullen — Thu, 09 Jul 2026 11:17:28 GMT

@mxxzz11 - do you know the exact day it broke? I wonder if it coincides with the day your firmware was updated to the r4.26.3 firmware?

Doesn't help your case any, but I have a Caddy server running on a windows machine behind my 6 Plus hub with both TCP 443 and 80 successfully forwarded to it.

Are you hosting the server on a Windows machine? If so, have you checked that the network connection hasn't reverted from 'Private' to 'Public'?