topic Re: Using a third party VOIP with EE broadband (smart hub) in Broadband & Landline

Using a third party VOIP with EE broadband (smart hub)

Ys1234566 — Sun, 05 Jul 2026 12:25:17 GMT

Hey,

Currently with EE for both broadband and digital landline (using a EE smart hub router)

I am planning to keep my EE broadband but move my EE landline service as I want to use a third-party VoIP provider for my landline calls.

Can anyone please confirm that EE fully allows this to work seamlessly (so the third-party VOIP landline is routed through the EE smart hub router), and EE broadband/router will not block or restrict third-party VoIP landline traffic?

Thanks

Re: Using a third party VOIP with EE broadband (smart hub)

XRaySpeX — Sun, 05 Jul 2026 12:32:48 GMT

No reason for it not to work. Presume your VoIP host provides suitable Ethernet adapters for your phones.

Re: Using a third party VOIP with EE broadband (smart hub)

JimM11 — Sun, 05 Jul 2026 12:48:30 GMT

@Ys1234566 Your VOIP provider will be able to tell you what/what not can be done and if your Landline number can be ported away successfully from the EE connection! The EE hub will be a broadband only connection after this point. See also the link below with respect to fixes applied and if working with third party VOIP systems.

EE Hub firmware versions - The EE Community

Re: Using a third party VOIP with EE broadband (smart hub)

XRaySpeX — Sun, 05 Jul 2026 14:11:24 GMT

VoIP is just another TCP/IP protocol & EE block no protocol. EE may use VoiP in their proprietary way for their DV but that doesn't stop other VoIP providers from also using it.

Re: Using a third party VOIP with EE broadband (smart hub)

Ys1234566 — Sun, 05 Jul 2026 19:21:32 GMT

Many thanks

Re: Using a third party VOIP with EE broadband (smart hub)

XRaySpeX — Sun, 05 Jul 2026 20:17:01 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.