topic Re: XtraBoost Extender in Broadband & Landline

XtraBoost Extender

PT30 — Sat, 04 Jul 2026 12:31:55 GMT

Hi,

I have a Smart Hub 7 Plus router, and a few XtraBoost extenders which were purchased in 2021. They worked fine on my previous PlusNet account, but won't connect to the Smart Hub on my new EE account. Are they just too outdated for the new router?

Regards Phil.

Re: XtraBoost Extender

XRaySpeX — Sat, 04 Jul 2026 13:03:12 GMT

@PT30 : As the XtraBoost extenders only support 2.4 GHz WiFi4 or 2.4 & 5 GHz WiFi5 at best they are unlikely to be compatible with any of the EE SH 6 or 7's. Your previous PN router would've been WiFi5.

Re: XtraBoost Extender

JimM11 — Sat, 04 Jul 2026 14:26:06 GMT

@PT30 Entirely possible they may or may not connect especially on the Main Network. You should try getting them on the Compatible Feature network, if speed is what you want then do upgrade them to at least wifi 6 devices.