topic just signed up for fullfibre. in Broadband & Landline

just signed up for fullfibre.

fgb — Thu, 02 Jul 2026 11:58:42 GMT

Couple of questions, since the salesman lied to me !

apparently a hole needs to be drilled into a wall and wire fed into an EE hub . I will very probs need permission from my Housing Association landlord anyway.

Okay this is very annoying sice i was told the opposite, However, i have an excellent FRITZ box 7590 router which my current BT broadband feeds and I will retain. Do i HAVE to use the EE hub ? if so I will cancel and go back to BT

Thanks in advance

Re: just signed up for fullfibre.

XRaySpeX — Thu, 02 Jul 2026 12:22:56 GMT

@fgb :

Yes, a hole is drilled into outer wall to bring the fibre into the home to an ONT modem box fixed to the inside wall. From there an ordinary (Cat 5e) Ethernet cable is connected to the router. See How is EE Full Fibre Installed?
You only need to use the EE supplied router if you have also ordered DV (Digital Voice). If you use your own router you may have to swap the EE router back in when you are reporting a fault & EE need to investigate.

What is the name of the EE BB plan you have ordered including its speed?

Re: just signed up for fullfibre.

fgb — Thu, 02 Jul 2026 15:48:59 GMT

Full Fibre 74 Core (not sure of the speed) i transferred for price reasons. BT were wanting £50 and more per month

Re: just signed up for fullfibre.

XRaySpeX — Thu, 02 Jul 2026 17:19:12 GMT

That's 74 Meg BB d/load. I presume you were on FTTC with BT & EE's given you the FTTP equivalent.