https://community.ee.co.uk/t5/Broadband-Landline/cancelling-due-to-2-month-wait/m-p/1626499#M140503 <P>I went through the process of trying to sign up to EE about a month ago as I suddenly had to move and my provider wasn't available at the new place, being told full fibre was available at the address and it would all be fine.<BR />After over 2 weeks I suddenly received an email saying after evaluation an engineer had to do work on the property and they would get back to me soon which confused me, after this I got an email saying I would have to then wait over 2 months for someone to come around and hook up the house to the service. I tried to move this earlier but to no avail and after dealing with that and then having to move I just want to cancel as there is no point waiting for so long and I do not feel like I was at all properly informed about any of this.&nbsp;<BR /><BR /></P><P>Am I able to given that my internet still wont have even started until late august and I haven't paid anything yet or will I still face an early cancel fee despite all of that?</P> Tue, 30 Jun 2026 23:13:18 GMT internetuser 2026-06-30T23:13:18Z https://community.ee.co.uk/t5/Broadband-Landline/cancelling-due-to-2-month-wait/m-p/1626499#M140503 <P>I went through the process of trying to sign up to EE about a month ago as I suddenly had to move and my provider wasn't available at the new place, being told full fibre was available at the address and it would all be fine.<BR />After over 2 weeks I suddenly received an email saying after evaluation an engineer had to do work on the property and they would get back to me soon which confused me, after this I got an email saying I would have to then wait over 2 months for someone to come around and hook up the house to the service. I tried to move this earlier but to no avail and after dealing with that and then having to move I just want to cancel as there is no point waiting for so long and I do not feel like I was at all properly informed about any of this.&nbsp;<BR /><BR /></P><P>Am I able to given that my internet still wont have even started until late august and I haven't paid anything yet or will I still face an early cancel fee despite all of that?</P> Tue, 30 Jun 2026 23:13:18 GMT https://community.ee.co.uk/t5/Broadband-Landline/cancelling-due-to-2-month-wait/m-p/1626499#M140503 internetuser 2026-06-30T23:13:18Z https://community.ee.co.uk/t5/Broadband-Landline/cancelling-due-to-2-month-wait/m-p/1626501#M140504 <P>There is a cooling-off period any time up to 14 days after installation. So, yes, you can cancel FoC.</P><P>What does <A href="https://www.broadbandchecker.btwholesale.com/" target="_blank" rel="noopener">BT Wholesale Broadband Availability Checker</A> &gt; <STRONG>Address Checker</STRONG> estimate for your new address? Post the <STRONG>whole table, the text below it and the line above it</STRONG>, blanking out your address.</P> Wed, 01 Jul 2026 00:21:12 GMT https://community.ee.co.uk/t5/Broadband-Landline/cancelling-due-to-2-month-wait/m-p/1626501#M140504 XRaySpeX 2026-07-01T00:21:12Z