topic return of broad band kit in Broadband & Landline

return of broad band kit

ukoxto32 — Tue, 30 Jun 2026 06:51:26 GMT

i am proceeding cancel of broadband contract, ee email asks me to return the kit.

so kit covers router (dark blue color) only. I see there is a white box connecting the router and fibre optics cable.

should i return both boxes? Thanks.

Re: return of broad band kit

Chris_B — Tue, 30 Jun 2026 07:13:01 GMT

@ukoxto32 Just the router needs to be returned.

Re: return of broad band kit

XRaySpeX — Tue, 30 Jun 2026 07:15:29 GMT

You don't return the white box fixed to the inner wall. It is the ONT modem that provides the terminal of the Full Fibre to your home. It belongs to Openreach and should be left for anybody's next connection to OR based BB.