topic Re: Renewed broadband in Broadband & Landline

Renewed broadband

Melbury1 — Sat, 27 Jun 2026 11:33:57 GMT

I renewed yesterday. I was told activation would be on Monday but the new equipment is arriving today. As I already have a service will the new router work from today?

Re: Renewed broadband

XRaySpeX — Sat, 27 Jun 2026 11:36:30 GMT

Should do. Have you upgraded to diff type of BB? If so, from what to what?

Re: Renewed broadband

Melbury1 — Sat, 27 Jun 2026 11:56:09 GMT

Still full fibre but different package. New router 7

Re: Renewed broadband

JimM11 — Sat, 27 Jun 2026 13:06:31 GMT

@Melbury1 Should be no issues just connect it up, hopefully EE have taken care off anything / everything else apart from sending you the Hub also! Speed change on the Package has to be applied, so that may be the reason Monday was given for EE to get that done. If higher than FF900 you may also possibly require physical ONT replacement on the FF connection!

Re: Renewed broadband

Melbury1 — Sat, 27 Jun 2026 15:12:43 GMT

Thanks