topic Re: No broadband in high peak in Broadband & Landline

No broadband in high peak

Nopatience100 — Fri, 26 Jun 2026 18:47:11 GMT

Currently no broadband for 24 hours now in high peak, I know it's not just me as most of the surrounding villages and towns are the same. EE please keep customers updated! No contact from them yet.

Re: No broadband in high peak

Nopatience100 — Fri, 26 Jun 2026 18:45:44 GMT

Currently no broadband for 24 hours now in high peak, I know it's not just me as most of the surrounding villages and towns are the same. EE please keep customers updated! No contact from them yet.

Re: No broadband in high peak

XRaySpeX — Fri, 26 Jun 2026 19:25:42 GMT

@Nopatience100 : What lights show on the router?

BB issues are rarely widespread but specific to your own line.

If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area. You may also Report a Problem there.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

Re: No broadband in high peak

JimM11 — Fri, 26 Jun 2026 19:50:18 GMT

@Nopatience100 Anywhere near this one?

Loss of mobile network and broadband in Belper Derbyshire - The EE Community

Re: No broadband in high peak

Nopatience100 — Fri, 26 Jun 2026 20:12:17 GMT

They know it’s a network problem in the area and have acknowledged this via text. The shops and business are also with out broadband. I’m guessing the heat is something to do with it. Checking service just constantly buffers.