topic UK / Isle of Man IP Address in Broadband & Landline

UK / Isle of Man IP Address

abukshi — Mon, 22 Jun 2026 17:42:22 GMT

Hello, I’m trying to use an online service and I keep getting this message from the provider:

“Our location software recognises Internet Protocol addresses (IP addresses) that are used by UK-based Internet Service Providers (ISPs). If your ISP has not registered your IP address as being situated in the UK or Isle of Man, we must assume that you are located outside this region. Please contact your ISP and ask them to update the registration of your IP address (it may take a few weeks for the changes to take effect).”

I don’t use a VPN and would like to check if EE is using non-UK / Isle of Man IP addresses. Is anyone else facing this and have you resolved the issue? If yes, how?

Thank you!

Re: UK / Isle of Man IP Address

XRaySpeX — Mon, 22 Jun 2026 17:54:20 GMT

Isle of Man isn't in UK. It's a Self-governing Crown Dependency. If that's where you are, that's probably why.

What are the 1st 3 octets of your public IP addy?

Re: UK / Isle of Man IP Address

JimM11 — Mon, 22 Jun 2026 18:44:19 GMT

@abukshi You can also do a https://whatismyipaddress.com and that will show were you are EE wise!

Are you using Fixed Home Broadband or Mobile Data connection?