topic Re: New customer - finally up and running with FTTP in Broadband & Landline

New customer - finally up and running with FTTP

Ian__H — Fri, 19 Jun 2026 14:49:06 GMT

Install started last Tuesday with engineer 1 who apparently cocked the install up - wrong connection in the road cabinet thing. Said he needed a different engineer to finish the job.

Engineer 2 came yesterday - said he couldn't change it, blamed engineer 1. Engineer 3 came this morning and got things re-routed in back office and finally connected.

My first speed test:
(Not bad for wifi connection ? )

Anyone saying wifi is slower than ethernet - not always true.

Now I face the decision of sticking with wifi 7 hub 7 pro and having to re-configure all the port forwarding I've got setup, or just plug my existing synology RT6600AX into the wall socket. (I've got a mesh of synology routers at home, so this would be easiest - but at the cost of performance as synology is wifi 5 only)

Can I seperate the 2.4 and 5 Ghz wifi networks - give them different names?
For backwards compatibilty - I can re-name Hub 7 networks the same as my old synology ones.
Can I run the same wifi network names on Main wifi and compatibility wifi ?
Thanks for any help.
Look forward to learning all the tips and tricks for EE broadband.

Re: New customer - finally up and running with FTTP

XRaySpeX — Fri, 19 Jun 2026 15:30:16 GMT

You can't separate the 2.4 and 5 GHz WiFi bands under the same SSID, i.e. within the Main network or within the Compatibility network (separately).

The Compatibility network is named diff from the Main network & defaults to Main network's SSID followed by "-comp".

The upshot is you could have 5 GHz (& WPA3) on the Main SSID separate from 2.4 GHz (& WPA2) on the Compatibility SSID, with the SSIDs separate from each other.

Re: New customer - finally up and running with FTTP

JimM11 — Fri, 19 Jun 2026 15:51:49 GMT

@Ian__H Stick with your synology will be working good, do you even need wifi 7 and the possibility off MLO that may or may not even be working, never mind EE's Pro mesh thought that 6e is best, huh! Where are you pulling that model is wifi5 device from?

Rename the 7 Pro ssid to match you syn, also the password to match also, if you get a Pro warning on password ignore it and save to accept, would also match the Admin password off the Pro to match what you have on the syn will ensure you have less issue swapping back and forth device wise. As @XRaySpeX has said NO separating band names EE are sticking to the MLO convention so you are way out off luck that way.... Be aware the Pro in the middle off the potential FW update and stability other user's are reporting now.!

Re: New customer - finally up and running with FTTP

JimM11 — Fri, 19 Jun 2026 16:13:31 GMT

@Ian__H Links that you may or may not find useful below.

EE Smart Hub 7 Pro | Device Help

EE WiFi Extender 7 Pro | Device Help

Re: New customer - finally up and running with FTTP

Ian__H — Fri, 19 Jun 2026 16:46:16 GMT

Thanks for all the replies.

The upshot is you could have 5 GHz (& WPA3) on the Main SSID separate from 2.4 GHz (& WPA2) on the Compatibility SSID, with the SSIDs separate from each other.
- This makes sense - think I'll do this.
That said, I think my first test will be to ditch the hub and just see how things go when I plug my current synology router into the EE ONT.

If I run both EE hub and my Synology router, Gemini says I'll be using Double NAT which doesn't sound like the best setup.

Re: New customer - finally up and running with FTTP

JimM11 — Fri, 19 Jun 2026 16:55:25 GMT

@Ian__H Not if you DMZ your syn router connection wan/lan connected and routing the syn!

How Do I Use My Own Router for EE Home Broadband? | Broadband Help | EE