EE Hub firmware versions

James_B — Fri, 19 Jun 2026 12:53:04 GMT

We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes.

Hub name	Model	Latest firmware version	Notes
Smart Hub 6 Plus	SH30A	r3.8.30
Smart Hub 6 Plus	SH31B/SH32B	r3.8.30
Smart Hub 7 Plus	SH35A	r3.35.24
Smart Hub Pro	SH40J	r3.8.24 or r3.8.26	No perceivable differences between the firmware versions.

⚠️ Your hub may have a different software version to someone else’s, and that’s normal. If your hub’s software matches the version listed for your model, everything is working as expected. You only need to do something if your hub is running an older version than the one shown. If you’ve just set up a new hub, leave it switched on for 24 hours. This gives it time to download and install the latest updates automatically.

How can I check that my hub’s software is up to date?

Web browser

Open the Hub Manager in a web browser by going to the address http://192.168.1.254
When you visit 192.168.1.254 to access your EE Hub Manager, your web browser might display a message saying your connection isn’t private or secure. This can seem worrying—but it’s completely normal and safe in this case. Security warning when accessing the Hub Manager
Go to 'Status' and enter Hub admin password when prompted
Firmware version is listed there. Note it will be in a longer format e.g. r5.3.0-R-1805084-PROD-1 = r5.3.0

EE App

Open EE App
Navigate to Manage > Broadband
Pair your hub to the App if you haven't already
Tap Settings icon under the image of your hub
Tap Hub Details
Scroll to bottom

List of the latest firmware updates so you can see how we’ve improved your broadband experience behind the scenes

Firmware version: r4.26.3

Deployment date: From June 2026

Hub Type: SH30A, SH31B, SH32B

Release notes:

Fix - Intermittent 2.4GHz connectivity

Firmware version: r4.28.1

Deployment date: From May 2026

Hub Type: SH40J

Release notes:

Platform updates & security patches
Improved WiFi stability/performance
New - Digital Voice Contacts backup/export
New - IPv6 DNS
New - EE WiFi-Auto
Fix - Microsoft Teams/UDP issues in some situations
Fix - Pixelation/IPC6023 errors in some situations when viewing subscription EETV channels
Fix - Ethernet/wired devices taking a long time to establish connection
Fix - Manual 2.4GHz channel selection not working

Firmware version: r4.27.1

Deployment date: From May 2026

Hub Type: SH35A

Release notes:

Platform updates & security patches
Improved WiFi stability/performance
New - Digital Voice Contacts backup/export
New - IPv6 DNS
New - EE WiFi
New - EE WiFi-Auto
Fix - Microsoft Teams/UDP issues in some situations
Fix - Pixelation/IPC6023 errors in some situations when viewing subscription EETV channels

Firmware version: r4.26.1

Deployment date: From April 2026

Hub Type: SH30A, SH31B, SH32B

Release notes:

Platform updates & security patches
Improved WiFi stability/performance
New - Digital Voice Contacts backup/export
New - IPv6 DNS
New - EE WiFi-Auto
Fix - Microsoft Teams/UDP issues in some situations
Fix - Pixelation/IPC6023 errors in some situations when viewing subscription EETV channels
Fix - Ethernet/wired devices taking a long time to establish connection

Firmware version: r3.35.24

Deployment date: From January 2026

Hub Type: SH35A

Release notes:

Improved EETV stability/performance
Improved Digital Voice performance
Fix - Unable to assign static DHCP IP To LAN device
Fix - Port forwarding rules not working in some situations
Fix - WiFi Optimiser sometimes stops boosting
Fix - IPC6023 errors in some situations when connected to 2.5GbE ONT

Firmware version: r3.8.30

Deployment date: From November 2025

Hub Type: SH30A, SH31B, SH32B

Release notes:

Improved Digital Voice reporting

Firmware version: r3.8.24/r3.8.26

Deployment date: From September 2025

Hub Type: SH30A, SH31B, SH32B, SH40J

Release notes:

Security patches
Improved WiFi stability/performance
Improved Digital Voice performance
New - WiFi Optimiser Stream Mode
New - EE WiFi
New - Retain Extender/Hybrid Connect pairing after Hub reset
New - Custom DNS for SH40J
New - Force HTTPS for Hub Manager
Fix - UPnP not working
Fix - Errors when attempting WiFi Optimiser setup
Fix - WPS sometimes failing when trying to pair EETV box
Fix - Calling/registration problem affecting some 3rd party VoIP services
Fix - Intermittent hub restarts

topic EE Hub firmware versions in Broadband & Landline

EE Hub firmware versions

How can I check that my hub’s software is up to date?

List of the latest firmware updates so you can see how we’ve improved your broadband experience behind the scenes