topic Why is the broadband not working? in Broadband & Landline

Why is the broadband not working?

luckydemel51 — Tue, 16 Jun 2026 23:13:03 GMT

Re: Why is the broadband not working?

Bjorn13 — Tue, 16 Jun 2026 23:16:31 GMT

Same man mine has we down twice tonight. Really shocking actually thinking about changing providers it’s went down a lot this year.

Re: Why is the broadband not working?

luckydemel51 — Tue, 16 Jun 2026 23:24:27 GMT

Exactly twice first time when I restarted it worked and around 12am went down completely . I'm thinking the same thanks for the reply.

Re: Why is the broadband not working?

Twitters — Tue, 16 Jun 2026 23:45:33 GMT

Same with me, just got woken up by the cat to see all orange lights and the service checker site is down.

Re: Why is the broadband not working?

XRaySpeX — Wed, 17 Jun 2026 01:23:45 GMT

@luckydemel51 , @Twitters . @Bjorn13 : What lights show on the router?

If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area. You may also Report a Problem there.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?