topic Re: Whats the point in Broadband & Landline

Whats the point

JohnConn65 — Mon, 15 Jun 2026 09:58:50 GMT

I have had enough of EE alrady, only been a customer for 10 days and it has to be the most frustrating experience. Extender wont pair with hub. Tried all options with no success

Re: Whats the point

JimM11 — Mon, 15 Jun 2026 10:13:09 GMT

@JohnConn65 Did you try the pinned post? Can you also say what EE Hub and Extender Model numbers for both that you have so it can be checked you have a matching set also?

Top Tips for pairing your WiFi Extenders to the Smart Hub 7 Pro - The EE Community

Re: Whats the point

JohnConn65 — Tue, 16 Jun 2026 15:17:29 GMT

Hi Jim yes I’ve looked at this advice but this means I have to go and get an Ethernet cable, there wasn’t a cable provided with the kit, if EE are suggesting this as an option it would make send for the lit to contain an Ethernet cable. It’s not the cost of the Ethernet cable it’s the time and inconvenience