topic Possible to bring broadband activation date forward? in Broadband & Landline

Possible to bring broadband activation date forward?

Jazzmatazz — Tue, 16 Jun 2026 13:10:56 GMT

Hello. I've just switched to EE broadband today from Plusnet. My Plusnet contract expires on 20th June, but the earliest I could select for EE broadband activation on the website was 22nd June.

Provided my EE router arrives in time - is it normally possible to bring the date forward by 2 days?

I'm not quite sure if Plusnet service will just stop at midnight, or whether they'll try and retrospectively bill me for internet usage for the two days.

Before I call Plusnet I would like to understand the EE possibilities for leverage.

Thanks

Re: Possible to bring broadband activation date forward?

JimM11 — Tue, 16 Jun 2026 13:24:27 GMT

@Jazzmatazz The general answer to that is NO, but PN should keep it all up and working until EE get's the connection and OR takes care off what they need to do moving or software updating your connection for the DV side.

Re: Possible to bring broadband activation date forward?

XRaySpeX — Tue, 16 Jun 2026 13:55:50 GMT

The PN BB service will not stop dead on 20 June. These are not fixed term contracts & they roll on until cancelled 1 way or another. In this case it will be auto cancelled when EE take over the line under the OTS process & you will be billed accordingly for only the days you had your BB with PN.

Re: Possible to bring broadband activation date forward?

Jazzmatazz — Tue, 16 Jun 2026 15:09:21 GMT

Thanks! I can of course dip into T's & C's but does anyone know if this is usually just billed as a proportional "per day" rate Vs my terminated contract?

Or is there potential silly prices!?

E.g. I could just forgo internet for 2 days and live off 5G

Re: Possible to bring broadband activation date forward?

XRaySpeX — Tue, 16 Jun 2026 15:41:25 GMT

It's billed on a per whole day basis.