topic Re: Broadband dropping out in one room in Broadband & Landline

Broadband dropping out in one room

SC2026 — Wed, 10 Jun 2026 14:06:43 GMT

Hello, our broadband works well in all rooms except the one that is closest to i.e the sitting room. We brought a booster that our friend finds really useful but the TV and lap top signal keeps dropping out . It is fine in other rooms including our garden room , Any ideas please?

Re: Broadband dropping out in one room

JimM11 — Wed, 10 Jun 2026 14:43:15 GMT

@SC2026 Does the booster work or not connected to the EE Hub?

Booster's sit midway between the Hub and the Position you need it to work at, the Booster MUST be able to reach the wifi of the Hub in question.... Say what type of EE hub and the Booster type you are using also, hub link is below for the EE ones.

https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs

You said ""It is fine in other rooms including our garden room"" is this the booster that you are talking about or not.

Re: Broadband dropping out in one room

SC2026 — Wed, 10 Jun 2026 15:01:10 GMT

thanks Jim, no, the Wifi works in all other rooms. It is only in the sitting room that it is flakey . The lites are all on in the booster which is a P-tp Link but I perhaps need to ensure it is actually connected. I was told it was ....

Re: Broadband dropping out in one room

JimM11 — Wed, 10 Jun 2026 15:12:34 GMT

@SC2026 Which TP-Link model did you purchase, linked below if you need to look. Would also be good to know what EE Hub you are using also. Tp's have the tendency to add a _EXT on the back of the wireless name, it can be edited out so you get seamless roaming as you go from area to area, that is what i do with mine.....

Range Extenders | TP-Link United Kingdom

https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs