topic Re: Wi-Fi no work in Broadband & Landline

Wi-Fi no work

rkssgo18 — Tue, 09 Jun 2026 16:52:07 GMT

Ha Several days ago wi fi residence does not work.

Re: Wi-Fi no work

JimM11 — Tue, 09 Jun 2026 16:54:19 GMT

@rkssgo18 Then report it to EE CS that you have a problem, the EE help will show you just search contact us.

Re: Wi-Fi no work

XRaySpeX — Tue, 09 Jun 2026 17:03:30 GMT

What lights show on the router?

If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area. You may also Report a Problem there.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

Re: Wi-Fi no work

rkssgo18 — Tue, 09 Jun 2026 17:33:48 GMT

That is it! But we live in studio flat and no work as normally

[Mod edit: Image redacted. Please do not share personal details as your posts are visible to the public. Thanks!]

Re: Wi-Fi no work

XRaySpeX — Tue, 09 Jun 2026 18:25:32 GMT

Not that label which has your pwds showing but the label underneath showing the name & model. A photo of the whole front might also be sufficient.

My other Qs?