topic Re: Router in Broadband & Landline

Router

Steve1954 — Tue, 09 Jun 2026 13:55:02 GMT

Is anyone else having to reboot/ disconnect from their router on an hourly basis, I have WiFi extender not 10 feet from where I sit and trying to watch anything 1440 or 2180 without the churn is almost impossible, I’m thinking of giving up, and looking elsewhere.

Re: Router

XRaySpeX — Tue, 09 Jun 2026 13:58:28 GMT

Which EE router? At what f/ware level?

Does EE acknowledge Wi-Fi connections issues cover it?

Re: Router

Steve1954 — Tue, 09 Jun 2026 14:07:55 GMT

Thanks for the fast response, Smart Hub 6 Plus F/W Ver r4.26.1-R-1860948 PROD-83002

Re: Router

JimM11 — Tue, 09 Jun 2026 14:23:14 GMT

@Steve1954 Then go set the temp fix for the 2.4Ghz channel, your hub has the applied updated FW, if it has been good up until the last two weeks you may be affected by the update..... Link shows how to do it but below again if you need it. Streaming issue with you tube is the only other one currently being reported, all other streaming appears to be ok so far reported.

Fix problems connecting devices to your Smart Hub Plus or Smart Hub 3's WiFi | Broadband Help | EE