topic Re: wi fi security camera drop out in Broadband & Landline

wi fi security camera drop out

Regorimbackward — Sun, 07 Jun 2026 08:17:01 GMT

Having had a mare of a weekend what with our ring security cameras and chimes, wife mobile phone all loosing loosing their respective wi-fi connections, which was a pain for the wife as our indoor coverage is poor and we both rely on wi-fi calling, it appears this may have been caused by a recent firmware update to my smart hub plus and my "old tech" having difficulty maintaining a connection. I would advise people having the same or similar problem to check this site elsewhere regards creating a ""compatible network" and not do as I did which was to struggle until discovering what is hopefully the solution. I would also add this has help to improve my Manhattan t3r VCR and HP scanner/printer to function a lot better.

Re: wi fi security camera drop out

XRaySpeX — Sun, 07 Jun 2026 08:34:25 GMT

@Regorimbackward : Older or weaker devices may not be compatible with the default WiFi settings of EE Smart Hubs. Try setting up Compatible WiFi on the router under Advanced > Wireless Settings > Config > Compatible WiFi (it defaults to 2.4 GHz & WPA2) & connect your problematic 2.4 GHz devices to that.

Re: wi fi security camera drop out

Steve_BT — Sun, 07 Jun 2026 09:32:49 GMT

Hi @Regorimbackward ,

Sorry you're having issues, can you please try setting your 2.4GHz to a fixed channel?

There are instructions here

Thanks

Steve

Re: wi fi security camera drop out

JimM11 — Sun, 07 Jun 2026 10:23:53 GMT

@Regorimbackward Compatible wifi to fix unstable and older devices that DO NOT like the WPA3-Transition mode off securities, FW firmware update fix for those who were working well and now finding over the last two weeks devices just do not stay connected to the wifi...

Unfortunate ONE can be masking the fault off the other....