topic Re: App dose not recognise my landline number in Broadband & Landline

App dose not recognise my landline number

Annyay — Thu, 12 Sep 2024 02:24:17 GMT

Tried to add my tv & broadband account to the EEApp so I can access info on my account but says my landline number is not recognised. Don’t know my account number because we’ve gone paperless. Any ideas of a way forward?
Ann

Re: App dose not recognise my landline number

JimM11 — Thu, 12 Sep 2024 06:11:48 GMT

@Annyay If you do not know the required information, then call EE CS and have them assist you in what you are doing.

Re: App dose not recognise my landline number

XRaySpeX — Thu, 12 Sep 2024 10:09:05 GMT

Your BB A/c No. should be in your Welcome email. If you haven't kept that, you'll need to call CS.

Re: App dose not recognise my landline number

ms373 — Sun, 07 Jun 2026 03:54:20 GMT

I don’t know my home landline number, how do I find it

Re: App dose not recognise my landline number

JimM11 — Sun, 07 Jun 2026 06:53:22 GMT

@ms373 Few way's for you to try below.

https://192.168.1.254/PhoneScreen/phone-manager

shows the landline number, status is ready, handset shows landline number, status in reach

just dial 17070 that may tell you current number also for the landline.

Re: App dose not recognise my landline number

XRaySpeX — Sun, 07 Jun 2026 07:36:58 GMT

@ms373 : Dial 1470 17070 from your home phone & it will announce it.