topic Re: Domains in Broadband & Landline

Domains

Bob26051955 — Tue, 02 Jun 2026 14:38:04 GMT

I’ve recently transferred over to EE from PlusNet and therefore might website domains needed to be transferred over. I’ve registered a domain with Fasthosts and they have sent a new IP address for the domain to be added to the EE server. How do I get this new IP address uploaded?

Re: Domains

XRaySpeX — Tue, 02 Jun 2026 16:40:26 GMT

@Bob26051955 : Domains you have bought from domain hosts are not affected by your BB provider or its swtich.

Re: Domains

Bob26051955 — Tue, 02 Jun 2026 17:03:12 GMT

Why won't my website open then? Message is 404 Not Found.

Bob

Mod note: Personal details removed from public view.

Re: Domains

XRaySpeX — Tue, 02 Jun 2026 17:13:07 GMT

What's the URL of your website?

Re: Domains

Bob26051955 — Wed, 03 Jun 2026 07:04:22 GMT

URL is:

www.editiondb.com

Cheers,
Bob

[Mod edit: removed personal details]

Re: Domains

JimM11 — Tue, 02 Jun 2026 19:05:03 GMT

@Bob26051955 Kaspersky sure does not like your site!

Visiting an untrustworthy website has been prevented

This website has one or more invalid certificates, so we can't guarantee its authenticity. The website owner may have failed to update a certificate in time, or it may be a fake site created by scammers. Visiting a website like this makes you more vulnerable to attack.

We protected you from visiting this website. You can safely close this window.

Detected:

02/06/2026 20:03:40

URL:

www.editiondb.com

Reason:

Invalid certificate name. The name is not included in the list of allowed names or is explicitly excluded from it.
View certificate

I understand the risks and want to continue

Re: Domains

JimM11 — Tue, 02 Jun 2026 19:07:34 GMT

@Bob26051955 Also please if you can go to your previous and delete all your personal information, if you cannot do an edit let me know and will flag it up to a mod....

Re: Domains

XRaySpeX — Tue, 02 Jun 2026 19:42:38 GMT

Domain Status Registered And No Website

You sure you have not just bought a domain but not built a website upon it. I have similar & get "404 Not Found" when I try to browse to it.

Re: Domains

XRaySpeX — Wed, 03 Jun 2026 15:22:27 GMT

@Bob26051955 : Was this website something given to you by PN as part of their service?

Re: Domains

Bob26051955 — Wed, 03 Jun 2026 16:31:20 GMT

I think I just have to wait a bit longer for the transfer to take place. This is a website I have managed for several years. I never did get an SSL certificate but am hoping that there’ll be one once it’s hosted by Fasthosts.

Thank you for your comments guys.

Re: Domains

bobpullen — Wed, 03 Jun 2026 20:57:09 GMT

@Bob26051955 wrote:
I’ve recently transferred over to EE from PlusNet and therefore might website domains needed to be transferred over. I’ve registered a domain with Fasthosts and they have sent a new IP address for the domain to be added to the EE server.

What EE server? EE do not offer a webhosting service so you will need to host your domain/website somewhere that does.

Domain registration and domain hosting are two distinct services. You pay somebody for registration of the of the domain name every year or two, somebody to look after the DNS records for your domain, and somebody to physically host your website content. These companies are sometimes the same, but they can be different.

At the moment, your domain name still looks to be registered with Plusnet and has not yet transferred to Fasthosts: -

~$ whois editiondb.com Domain Name: EDITIONDB.COM Registry Domain ID: 64329752_DOMAIN_COM-VRSN Registrar WHOIS Server: whois.enom.com Registrar URL: http://www.enomdomains.com Updated Date: 2026-06-01T07:27:43Z Creation Date: 2001-02-25T17:33:25Z Registry Expiry Date: 2027-02-25T17:33:25Z Registrar: eNom, LLC Registrar IANA ID: 48 Registrar Abuse Contact Email: abuse@enom.com Registrar Abuse Contact Phone: +1.4165350123 Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited Domain Status: pendingTransfer https://icann.org/epp#pendingTransfer

The DNS is still being looked after by Plusnet: -

Name Server: NS1.FORCE9.NET Name Server: NS2.FORCE9.NET

And the DNS points to Greenby who are the company that Plusnet have been migrating customer's websites to: -

$ host www.editiondb.com www.editiondb.com is an alias for homepages.force9.net. homepages.force9.net is an alias for hp.force9.net. hp.force9.net is an alias for homepages.force9.greenbysites.com. homepages.force9.greenbysites.com has address 212.159.8.90

The reason your website cannot be found is entirely a question for Plusnet at this stage.