https://community.ee.co.uk/t5/Broadband-Landline/WiFi-issues/m-p/1621449#M138683 <UL><LI>Since moving from BT to EE for broadband my Google Pixle phone will not hold a WiFi connection with the EE router . All other devices work fine but the Pixle constantly drops the connection and is very difficult to get back on line.Generally coming up with “connection Failure “ and after several attempts “saved disabled “ . I then have to reset WiFi and Bluetooth on the phone , Forget the Network and start all over again with password etc . I have followed various fixes that are published online , including stopping Random MAC address but nothing improves the situation so I have had to revert to using the BT smart hub &nbsp;from my previous broadband installation &nbsp;and that works fine with the pixle holding WiFi with no issues.&nbsp;</LI></UL> Wed, 03 Jun 2026 12:18:44 GMT Derek157 2026-06-03T12:18:44Z https://community.ee.co.uk/t5/Broadband-Landline/WiFi-issues/m-p/1621449#M138683 <UL><LI>Since moving from BT to EE for broadband my Google Pixle phone will not hold a WiFi connection with the EE router . All other devices work fine but the Pixle constantly drops the connection and is very difficult to get back on line.Generally coming up with “connection Failure “ and after several attempts “saved disabled “ . I then have to reset WiFi and Bluetooth on the phone , Forget the Network and start all over again with password etc . I have followed various fixes that are published online , including stopping Random MAC address but nothing improves the situation so I have had to revert to using the BT smart hub &nbsp;from my previous broadband installation &nbsp;and that works fine with the pixle holding WiFi with no issues.&nbsp;</LI></UL> Wed, 03 Jun 2026 12:18:44 GMT https://community.ee.co.uk/t5/Broadband-Landline/WiFi-issues/m-p/1621449#M138683 Derek157 2026-06-03T12:18:44Z https://community.ee.co.uk/t5/Broadband-Landline/WiFi-issues/m-p/1621504#M138684 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5002123">@Derek157</a>&nbsp;:&nbsp;Older or weaker devices may not be compatible with the default WiFi settings of EE Smart Hubs. Try setting up Compatible WiFi on the router under Advanced &gt; Wireless Settings &gt; Config &gt; Compatible WiFi (it defaults to 2.4 GHz &amp; WPA2) &amp; connect your problematic 2.4 GHz devices to that.</P> Wed, 03 Jun 2026 14:37:13 GMT https://community.ee.co.uk/t5/Broadband-Landline/WiFi-issues/m-p/1621504#M138684 XRaySpeX 2026-06-03T14:37:13Z