https://community.ee.co.uk/t5/Broadband-Landline/Trying-to-cancel-using-App/m-p/1621038#M138538 <P>You can't cancel contracts via the app.&nbsp;</P><P>To cancel your EE BB &amp; Home Phone either:</P><UL><LI>If you no longer want any BB at your location, you phone EE on the Freephone no. (Opt 1) in my sig. and give 30 days notice OR</LI><LI>If you want to migrate your BB to another ISP you apply to them directly &amp; they'll take care of everything bar your final EE bill, using the One Touch Switch (OTS) process. This will auto cancel your contract with EE.</LI></UL> Mon, 01 Jun 2026 15:25:56 GMT XRaySpeX 2026-06-01T15:25:56Z https://community.ee.co.uk/t5/Broadband-Landline/Trying-to-cancel-using-App/m-p/1621035#M138537 <P>Can't cancel EE Broadband &amp; Landline using phone App! We merged Virgin Tivo with Virgin broadband. Do I need to go on my laptop? There is no chat function.&nbsp;&nbsp;</P> Mon, 01 Jun 2026 15:15:02 GMT https://community.ee.co.uk/t5/Broadband-Landline/Trying-to-cancel-using-App/m-p/1621035#M138537 CJHamilton 2026-06-01T15:15:02Z https://community.ee.co.uk/t5/Broadband-Landline/Trying-to-cancel-using-App/m-p/1621038#M138538 <P>You can't cancel contracts via the app.&nbsp;</P><P>To cancel your EE BB &amp; Home Phone either:</P><UL><LI>If you no longer want any BB at your location, you phone EE on the Freephone no. (Opt 1) in my sig. and give 30 days notice OR</LI><LI>If you want to migrate your BB to another ISP you apply to them directly &amp; they'll take care of everything bar your final EE bill, using the One Touch Switch (OTS) process. This will auto cancel your contract with EE.</LI></UL> Mon, 01 Jun 2026 15:25:56 GMT https://community.ee.co.uk/t5/Broadband-Landline/Trying-to-cancel-using-App/m-p/1621038#M138538 XRaySpeX 2026-06-01T15:25:56Z