topic Re: Smart Hub 7 Pro - using Smart Hub 6 credentials ? in Broadband & Landline

Smart Hub 7 Pro - using Smart Hub 6 credentials ?

Posiedon — Sat, 30 May 2026 18:58:04 GMT

I have Full Fibre 900Mbps plan with a Smart Hub 6, I have been having WiFi range issues, I have upgraded to the 1.6Gbps service and that comes with Smart Hub 7 Pro and Wifi Extender Pro.

I expected silly money, but in fact new service and hardware was £20 a month cheaper !

Quick Question, to avoid having to reconfigure network settings on the myriad of devices … can I get it new Hub to use existing Network ID and password ?

When I replaced a faulty Smart Hub 6 it was set to use same credentials … this time as its Smart Hub 7 pro replacing Smart Hub 6 … is it still possible?

If so what is the easiest way to do this?

Re: Smart Hub 7 Pro - using Smart Hub 6 credentials ?

Chris_B — Sat, 30 May 2026 19:10:58 GMT

@Posiedon Login as admin and change them to what the one router was.,

Re: Smart Hub 7 Pro - using Smart Hub 6 credentials ?

Mustrum — Sat, 30 May 2026 20:15:02 GMT

@Posiedon would you not just use the App and like with the previous Hubm choose the option to keep the same WiFi details. https://ee.co.uk/help/broadband/getting-started/set-up-guide/smart-hub-7-pro

Re: Smart Hub 7 Pro - using Smart Hub 6 credentials ?

Posiedon — Sat, 30 May 2026 21:13:01 GMT

Didn’t know if that would work from model 6 to 7

Re: Smart Hub 7 Pro - using Smart Hub 6 credentials ?

Posiedon — Sat, 30 May 2026 22:02:19 GMT

These are lost though is Router if reset, not sure if lost when rebooted

Re: Smart Hub 7 Pro - using Smart Hub 6 credentials ?

XRaySpeX — Sat, 30 May 2026 21:56:52 GMT

A router reboot (or power cut or pull the plug) doesn't change any of its settings. A Factory Reset puts them all back to defaults.