https://community.ee.co.uk/t5/Broadband-Landline/House-alarm-connectivity/m-p/1620201#M138232 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4999676">@ericcann</a>&nbsp;: The green socket on back of router is for connecting landline phones to Digital Voice (DV). Is your house alarm on a landline &amp; do you have a landline no.?</P><P>You are meant to check with your provider when switching to DV if you have medical or burglar alarms. Did you? Refer to&nbsp;<A class="" href="https://ee.co.uk/help/home-phone/fix-problem/health-pendant-or-burglar-alarm-showing-an-error" target="_blank" rel="noopener" aria-label="Search result in help category, 1 of 10 - Healthcare alarm, medical pendant or burglar alarm problem">Healthcare alarm, medical pendant or burglar alarm problem</A></P> Wed, 27 May 2026 14:12:16 GMT XRaySpeX 2026-05-27T14:12:16Z https://community.ee.co.uk/t5/Broadband-Landline/House-alarm-connectivity/m-p/1620192#M138230 <P>I have recently upgraded to full fibre broadband. According to EE I should connect my house alarm into the green socket on my fibre router. However when testing I seem to no connection.&nbsp;</P> Wed, 27 May 2026 13:21:20 GMT https://community.ee.co.uk/t5/Broadband-Landline/House-alarm-connectivity/m-p/1620192#M138230 ericcann 2026-05-27T13:21:20Z https://community.ee.co.uk/t5/Broadband-Landline/House-alarm-connectivity/m-p/1620201#M138232 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4999676">@ericcann</a>&nbsp;: The green socket on back of router is for connecting landline phones to Digital Voice (DV). Is your house alarm on a landline &amp; do you have a landline no.?</P><P>You are meant to check with your provider when switching to DV if you have medical or burglar alarms. Did you? Refer to&nbsp;<A class="" href="https://ee.co.uk/help/home-phone/fix-problem/health-pendant-or-burglar-alarm-showing-an-error" target="_blank" rel="noopener" aria-label="Search result in help category, 1 of 10 - Healthcare alarm, medical pendant or burglar alarm problem">Healthcare alarm, medical pendant or burglar alarm problem</A></P> Wed, 27 May 2026 14:12:16 GMT https://community.ee.co.uk/t5/Broadband-Landline/House-alarm-connectivity/m-p/1620201#M138232 XRaySpeX 2026-05-27T14:12:16Z