topic EE Pro 7 Extender Issues - Hopefully Fixed in Broadband & Landline

EE Pro 7 Extender Issues - Hopefully Fixed

How4 — Wed, 27 May 2026 11:45:16 GMT

Had fallout issues with both new Pro 7 extenders filing to pair wirelessley, taking 20 minutes to re-pair, dropping off after pairing then just refusing to pair. Ended up reseting the extender again, disconnecting the Pro Hub 7 from the mains and starting again after the reboot. Just to avoid connecting by lead to pair I gave the wireless pair a go and it actually worked. For the very first time on either 6 or 7 versions. Fingers crossed but EE did say there is proper fix in the pipeline.

Re: EE Pro 7 Extender Issues - Hopefully Fixed

Christopher_G — Wed, 27 May 2026 14:43:06 GMT

Hi @How4

We're glad to hear that it seems to be working for you at the moment. Fingers crossed they continue to work properly going forward.

Our smart hub teams monitor these forums for feedback to find improvements in performance. I'll make sure they see this.

Thank you.

Chris