topic Re: EE hubs and BT Digital Voice in Broadband & Landline

EE hubs and BT Digital Voice

Denzel99 — Mon, 25 May 2026 11:47:14 GMT

Hi guys. I'm looking to upgrade to a Wi-Fi 7 router but I'm currently with BT and on Digital Voice.

Does the latest Home EE router with Wi-Fi 7 work with BT's DV? (I think that is the Smart Hub Pro...is it?)

Also, I believe this router only supports full fibre connection? Can anyone confirm both points, please?

Re: EE hubs and BT Digital Voice

JimM11 — Mon, 25 May 2026 13:28:40 GMT

@Denzel99 The Pro/Plus 7 hubs ONLY support a FF Full Fibre connection, you need to drop back to the SH31B/SH30A version's to get FTTC for copper, and the SH32B version of that hub is also FF only.

As to DV, they all support in theory but it's wither BT likes the Hub on the BT service, there is a LOT goes on DV side and has to be setup by BT as the ISP... Also answered a little in the other posting.🤞

Device Help | EE

This get's you to all the Hubs, and technical details as you would need.

Re: EE hubs and BT Digital Voice

Denzel99 — Mon, 25 May 2026 14:35:00 GMT

Thanks for that. (And sorry for the double post...the OP seemed reluctant to post on here, so I tried to get an answer for him).

I've heard the EE routers work with DV but I've not had it confirmed by a reliable source, so I was hoping you'd know.

Re: EE hubs and BT Digital Voice

XRaySpeX — Mon, 25 May 2026 14:41:29 GMT

All modern EE Smart Hub Plus/Pro routers support DV.

But will BT allow you to stay with their BT DV when you no longer have BB from them? I doubt it! Won't you need to move your DV to EE as well as your BB?