topic Re: Cancel my sons contract as he has passed away in Broadband & Landline

Cancel my sons contract as he has passed away

Noahdaniel2020 — Mon, 25 May 2026 08:38:50 GMT

Re: Cancel my sons contract as he has passed away

Northerner — Mon, 25 May 2026 08:41:38 GMT

Hi @Noahdaniel2020

Please read the Notify us of a bereavement section.

https://ee.co.uk/help/profile/manage/change-my-account-in-the-case-of-a-life-event

Thanks

Re: Cancel my sons contract as he has passed away

Christopher_G — Mon, 25 May 2026 08:54:45 GMT

Hi @Noahdaniel2020

I’m so very sorry for your loss. Please accept our heartfelt condolences at this difficult time.

When you feel ready, you can follow the link that @Northerner shared above to access the online form and notify the relevant team. They’ll do everything they can to make the process as easy as possible for you.

Take care,

Chris