topic Re: My android and smart doorbell not connecting to WiFi for 2 days in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/My-android-and-smart-doorbell-not-connecting-to-WiFi-for-2-days/m-p/1619681#M138050 <P>You may be experiencing the same issue as this:<BR /><A href="https://community.ee.co.uk/t5/Broadband-Landline/Smart-Hub-Pro-issues-on-both-2-4GHz-amp-6GHz-no-amount-of/td-p/1619574" target="_blank">Smart Hub Pro issues on both 2.4GHz &amp; 6GHz - no amount of factory resets helps - The EE Community</A><BR />It's speculating but something may have changed on the router recently that is causing connectivity issues on older devices or devices that rely on the 2.4GHz band. It seems that way on mine and this started recently.</P> Sun, 24 May 2026 08:29:59 GMT rhialto 2026-05-24T08:29:59Z My android and smart doorbell not connecting to WiFi for 2 days https://community.ee.co.uk/t5/Broadband-Landline/My-android-and-smart-doorbell-not-connecting-to-WiFi-for-2-days/m-p/1619645#M138040 <P>My android stopped connecting to WiFi whenever I’m not in the same room with the router. I thought this was a problem with the router but my wife’s iPhone and tablet connects fine even from the other floor upstairs.</P><P>Doorbell also seems to be disconnected but connects fine when I brought it into the same room as the router.</P><P>This issue only started 2 days ago. Everything was fine before then.</P><P>please advise.</P><P>&nbsp;</P> Sat, 23 May 2026 21:27:17 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-android-and-smart-doorbell-not-connecting-to-WiFi-for-2-days/m-p/1619645#M138040 Olaide1 2026-05-23T21:27:17Z Re: My android and smart doorbell not connecting to WiFi for 2 days https://community.ee.co.uk/t5/Broadband-Landline/My-android-and-smart-doorbell-not-connecting-to-WiFi-for-2-days/m-p/1619648#M138041 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4409615">@Olaide1</a>&nbsp;:&nbsp;Older devices may not be compatible with the default WiFi settings of EE Smart Hubs. Try setting up Compatible WiFi on the router under Advanced &gt; Wireless Settings &gt; Config &gt; Compatible WiFi (it defaults to 2.4 GHz &amp; WPA2) &amp; connect your problematic 2.4 GHz devices to that.</P> Sat, 23 May 2026 21:53:19 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-android-and-smart-doorbell-not-connecting-to-WiFi-for-2-days/m-p/1619648#M138041 XRaySpeX 2026-05-23T21:53:19Z Re: My android and smart doorbell not connecting to WiFi for 2 days https://community.ee.co.uk/t5/Broadband-Landline/My-android-and-smart-doorbell-not-connecting-to-WiFi-for-2-days/m-p/1619681#M138050 <P>You may be experiencing the same issue as this:<BR /><A href="https://community.ee.co.uk/t5/Broadband-Landline/Smart-Hub-Pro-issues-on-both-2-4GHz-amp-6GHz-no-amount-of/td-p/1619574" target="_blank">Smart Hub Pro issues on both 2.4GHz &amp; 6GHz - no amount of factory resets helps - The EE Community</A><BR />It's speculating but something may have changed on the router recently that is causing connectivity issues on older devices or devices that rely on the 2.4GHz band. It seems that way on mine and this started recently.</P> Sun, 24 May 2026 08:29:59 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-android-and-smart-doorbell-not-connecting-to-WiFi-for-2-days/m-p/1619681#M138050 rhialto 2026-05-24T08:29:59Z Re: My android and smart doorbell not connecting to WiFi for 2 days https://community.ee.co.uk/t5/Broadband-Landline/My-android-and-smart-doorbell-not-connecting-to-WiFi-for-2-days/m-p/1619687#M138051 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4409615">@Olaide1</a>&nbsp;</P><P>What android device.&nbsp;</P><P>Have you intelligent WiFi on this device.</P><P>Thanks&nbsp;</P> Sun, 24 May 2026 08:49:29 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-android-and-smart-doorbell-not-connecting-to-WiFi-for-2-days/m-p/1619687#M138051 Northerner 2026-05-24T08:49:29Z Re: My android and smart doorbell not connecting to WiFi for 2 days https://community.ee.co.uk/t5/Broadband-Landline/My-android-and-smart-doorbell-not-connecting-to-WiFi-for-2-days/m-p/1619724#M138068 <P>Thank you so much&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2818">@XRaySpeX</a>&nbsp;.</P><P>This fixed the problem. I am just surprised because I never had any of my devices on the Compatibility network.</P><P>Thank you so much for your help.</P> Sun, 24 May 2026 15:07:52 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-android-and-smart-doorbell-not-connecting-to-WiFi-for-2-days/m-p/1619724#M138068 Olaide1 2026-05-24T15:07:52Z Re: My android and smart doorbell not connecting to WiFi for 2 days https://community.ee.co.uk/t5/Broadband-Landline/My-android-and-smart-doorbell-not-connecting-to-WiFi-for-2-days/m-p/1619726#M138070 <P>Samsung A04e</P> Sun, 24 May 2026 15:32:58 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-android-and-smart-doorbell-not-connecting-to-WiFi-for-2-days/m-p/1619726#M138070 Olaide1 2026-05-24T15:32:58Z Re: My android and smart doorbell not connecting to WiFi for 2 days https://community.ee.co.uk/t5/Broadband-Landline/My-android-and-smart-doorbell-not-connecting-to-WiFi-for-2-days/m-p/1619739#M138074 <P>Thanks! You're welcome <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> ! Glad I could be of assistance &amp; trust it is now sorted.</P> Sun, 24 May 2026 16:12:16 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-android-and-smart-doorbell-not-connecting-to-WiFi-for-2-days/m-p/1619739#M138074 XRaySpeX 2026-05-24T16:12:16Z