topic Re: Oredered EEbroadband but no emails received in Broadband & Landline

Oredered EEbroadband but no emails received

Nazarali50 — Fri, 22 May 2026 02:15:34 GMT

I ordered a broadband from ee shop a week ago. The hub is coming in a day. But no confirmation email of my ee received.

Phoned customer service . She sent a TEST email from her own EE email which I received. She said there are a few emails from ee and resent but still not received.

NOTHING in junk or thrash.

Very stressfull

Re: Oredered EEbroadband but no emails received

JimM11 — Fri, 22 May 2026 06:24:11 GMT

@Nazarali50 Is the order for the Broadband Internet showing in your EE account?

Re: Oredered EEbroadband but no emails received

Nazarali50 — Sun, 24 May 2026 12:09:14 GMT

Rang customer service. Awaiting to see if problem solved when I get my router.

Thank you