https://community.ee.co.uk/t5/Broadband-Landline/Broad/m-p/1619384#M137964 <P><SPAN>If it is a neighbourhood issue, you could consult&nbsp;</SPAN><A class="" href="https://ee.co.uk/help/service-status" rel="noopener noreferrer" target="_blank">Check service in your area</A><SPAN>&nbsp;&nbsp;to see if any faults are being attended to in your local area. You may also Report a Problem there.</SPAN></P><P><SPAN>Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line &amp; see what needs doing.</SPAN></P><P><SPAN>What is the name of the EE BB plan are you on including its speed? Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)?</SPAN></P> Fri, 22 May 2026 05:50:26 GMT XRaySpeX 2026-05-22T05:50:26Z https://community.ee.co.uk/t5/Broadband-Landline/Broad/m-p/1619383#M137963 <P>I have no access to the internet. The light is orange and I switched off and on but still not working&nbsp;</P> Fri, 22 May 2026 05:48:36 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broad/m-p/1619383#M137963 MAR1357 2026-05-22T05:48:36Z https://community.ee.co.uk/t5/Broadband-Landline/Broad/m-p/1619384#M137964 <P><SPAN>If it is a neighbourhood issue, you could consult&nbsp;</SPAN><A class="" href="https://ee.co.uk/help/service-status" rel="noopener noreferrer" target="_blank">Check service in your area</A><SPAN>&nbsp;&nbsp;to see if any faults are being attended to in your local area. You may also Report a Problem there.</SPAN></P><P><SPAN>Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line &amp; see what needs doing.</SPAN></P><P><SPAN>What is the name of the EE BB plan are you on including its speed? Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)?</SPAN></P> Fri, 22 May 2026 05:50:26 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broad/m-p/1619384#M137964 XRaySpeX 2026-05-22T05:50:26Z