https://community.ee.co.uk/t5/Broadband-Landline/WiFi-extender-guarantee/m-p/1618556#M137629 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4641075">@StephenRyan</a>&nbsp;You call EE customer service and explain what you have found with the operation, and see if you can get another extender sent to use. Not sure if the 7 Plus version carries the guarantee 6 Plus does not but below is the link and additional info to prove or best just move the Plus hub central to better your wifi signal.</P><P><A href="https://ee.co.uk/help/broadband/manage-use/hub-7-pro-wifi-extender-7-pro-guarantee" target="_blank" rel="noopener">Smart Hub 7 Pro and WiFi Extender 7 Pro Speed Guarantee | Broadband Help | EE</A></P><P><A href="https://ee.co.uk/help/broadband/manage-use/ee-speed-guarantee" target="_blank" rel="noopener">EE Broadband and Speed Guarantee | Broadband Help | EE</A></P><P><A href="https://ee.co.uk/broadband/wifi-products" target="_blank" rel="noopener">Wifi Products | Smart Wifi, Hubs &amp; Enhancers | EE</A></P><P><A href="https://ee.co.uk/help/device-help/wifi-extender-7-plus" target="_blank">EE WiFi Extender 7 Plus Device Guide | Device Help</A></P> Mon, 18 May 2026 18:19:38 GMT JimM11 2026-05-18T18:19:38Z https://community.ee.co.uk/t5/Broadband-Landline/WiFi-extender-guarantee/m-p/1618554#M137628 <P>We have a WiFi extender 7 plus and full fibre 150.</P><P>our main router is at the front of the house downstairs so have to switch the extender between the back of the house and upstairs to get coverage there but we never seem to have full coverage throughout the house.</P><P>how do we get an additional extender ?</P> Mon, 18 May 2026 17:50:05 GMT https://community.ee.co.uk/t5/Broadband-Landline/WiFi-extender-guarantee/m-p/1618554#M137628 StephenRyan 2026-05-18T17:50:05Z https://community.ee.co.uk/t5/Broadband-Landline/WiFi-extender-guarantee/m-p/1618556#M137629 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4641075">@StephenRyan</a>&nbsp;You call EE customer service and explain what you have found with the operation, and see if you can get another extender sent to use. Not sure if the 7 Plus version carries the guarantee 6 Plus does not but below is the link and additional info to prove or best just move the Plus hub central to better your wifi signal.</P><P><A href="https://ee.co.uk/help/broadband/manage-use/hub-7-pro-wifi-extender-7-pro-guarantee" target="_blank" rel="noopener">Smart Hub 7 Pro and WiFi Extender 7 Pro Speed Guarantee | Broadband Help | EE</A></P><P><A href="https://ee.co.uk/help/broadband/manage-use/ee-speed-guarantee" target="_blank" rel="noopener">EE Broadband and Speed Guarantee | Broadband Help | EE</A></P><P><A href="https://ee.co.uk/broadband/wifi-products" target="_blank" rel="noopener">Wifi Products | Smart Wifi, Hubs &amp; Enhancers | EE</A></P><P><A href="https://ee.co.uk/help/device-help/wifi-extender-7-plus" target="_blank">EE WiFi Extender 7 Plus Device Guide | Device Help</A></P> Mon, 18 May 2026 18:19:38 GMT https://community.ee.co.uk/t5/Broadband-Landline/WiFi-extender-guarantee/m-p/1618556#M137629 JimM11 2026-05-18T18:19:38Z