topic Re: Im having slow broadband in Broadband & Landline

Im having slow broadband

U81 — Thu, 14 May 2026 15:52:12 GMT

Today my full fibre Broadband is very slow 8s there a problem with the network?

Re: Im having slow broadband

Northerner — Thu, 14 May 2026 16:10:00 GMT

Hi @U81

What do you define as slow.

Which router do you have.

Thanks

Re: Im having slow broadband

XRaySpeX — Thu, 14 May 2026 16:52:48 GMT

If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area. You may also Report a Problem there.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?