https://community.ee.co.uk/t5/Broadband-Landline/renewal/m-p/1617392#M137377 <P>What&nbsp; BB plans did you switch between?</P><P>What lights show on the router?</P><P><SPAN>If it is a neighbourhood issue, you could consult&nbsp;</SPAN><A class="" href="https://ee.co.uk/help/service-status" rel="noopener noreferrer" target="_blank">Check service in your area</A><SPAN>&nbsp;&nbsp;to see if any faults are being attended to in your local area. You may also Report a Problem there.</SPAN></P><P><SPAN>Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line &amp; see what needs doing.</SPAN></P><P><SPAN>What is the name of the EE BB plan are you on including its speed? Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)?</SPAN></P> Mon, 11 May 2026 23:18:40 GMT XRaySpeX 2026-05-11T23:18:40Z https://community.ee.co.uk/t5/Broadband-Landline/renewal/m-p/1617361#M137371 <P>since renewing my contract at a lower price my broadband has been **bleep** it was fine for the 24 months at there price now its cheaper it continously buffers and cuts out and they say I have a problem on my end. now you are the problem I will be cancelling my contract as you are not supplying the agreement of the contract&nbsp;</P> Mon, 11 May 2026 22:08:45 GMT https://community.ee.co.uk/t5/Broadband-Landline/renewal/m-p/1617361#M137371 Bigsam69 2026-05-11T22:08:45Z https://community.ee.co.uk/t5/Broadband-Landline/renewal/m-p/1617392#M137377 <P>What&nbsp; BB plans did you switch between?</P><P>What lights show on the router?</P><P><SPAN>If it is a neighbourhood issue, you could consult&nbsp;</SPAN><A class="" href="https://ee.co.uk/help/service-status" rel="noopener noreferrer" target="_blank">Check service in your area</A><SPAN>&nbsp;&nbsp;to see if any faults are being attended to in your local area. You may also Report a Problem there.</SPAN></P><P><SPAN>Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line &amp; see what needs doing.</SPAN></P><P><SPAN>What is the name of the EE BB plan are you on including its speed? Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)?</SPAN></P> Mon, 11 May 2026 23:18:40 GMT https://community.ee.co.uk/t5/Broadband-Landline/renewal/m-p/1617392#M137377 XRaySpeX 2026-05-11T23:18:40Z