topic Re: How long until my BT phone line is cut off after EE install? in Broadband & Landline

How long until my BT phone line is cut off after EE install?

AFCB_Stu — Mon, 11 May 2026 18:27:42 GMT

Hi,

my EE Full Fibre Broadband was installed today.

The old Talk Talk router is still connected. Also the phone is still connected.

Has EE notified BT to disconnect the phone line?

When will it be cut off?

Thanks

Re: How long until my BT phone line is cut off after EE install?

JimM11 — Mon, 11 May 2026 18:38:54 GMT

@AFCB_Stu It may have been installed today but what was the activation date given to you by EE, if today then it's normally notified by EE you are live and to connect the EE Hub to the fibre connection, then slowly the FTTC copper dies away, no connection on BB and Phone, everything transfers over to EE, and it can all take effect up until 11.59pm tonight....

Did you specifically take an EE BB only contract with NO phone service included?

Re: How long until my BT phone line is cut off after EE install?

XRaySpeX — Mon, 11 May 2026 19:02:59 GMT

I'm confused! You mention 2 providers, TT & BT. Are you saying you had BB from TT & landline from BT? If so, the switch of BB to EE would have solely migrated BB from TT to EE. Any BT landline wouldn't come into it & wouldn't be touched.