Broadband issues (WiFi 7 pro router & extenders)

Damz1308 — Sun, 19 Apr 2026 08:42:57 GMT

Had full fibre installed September last year, moving from a trouble free copper line. Paying for 900mbps, however I've had nothing but bother with the service. I'm on my second router which still isn't right and also have issues with the pro 7 extenders where 1 is recognised but not the other. If I reset them it will recognise the most recent 1. Had an engineer out who switched off the 6ghz channel so now WiFi 7 doesn't work and I'm now having to connect as a guest on WiFi 6. Also the app no longer connects to the router so I can't even get in to view setting etc. gutted that it's turned out like this as I expected a better service than my copper wire provided, how wrong I was there. Complaint is ongoing but over 2 weeks without a peep from EE!!

Re: Broadband issues (WiFi 7 pro router & extenders)

JimM11 — Sun, 19 Apr 2026 11:34:39 GMT

@Damz1308 The 6Ghz channel is not needed specifically for wifi 7 operation as 2.4/5ghz is sufficient to do that, but the 6Ghz is required fir the Po extenders as that is the backhaul method that they use.

Do the web manager at http://192.168.1.254 if the app is not functional, you should be able to set all the wifi, bands and the extenders by that method.

topic Re: Broadband issues (WiFi 7 pro router & extenders) in Broadband & Landline

Broadband issues (WiFi 7 pro router & extenders)

Re: Broadband issues (WiFi 7 pro router & extenders)