https://community.ee.co.uk/t5/Broadband-Landline/Internet-down/m-p/1612716#M136402 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1545308">@Mummylucky7</a>&nbsp;:&nbsp;What lights show on the router?</P><P><SPAN>BB issues are rarely widespread but specific to your own line.</SPAN></P><P><SPAN>If it is a neighbourhood issue, you could consult&nbsp;</SPAN><A class="" href="https://ee.co.uk/help/service-status" rel="noopener noreferrer" target="_blank">Check service in your area</A><SPAN>&nbsp;&nbsp;to see if any faults are being attended to in your local area. You may also Report a Problem there.</SPAN></P><P><SPAN>Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line &amp; see what needs doing.</SPAN></P><P><SPAN>What is the name of the EE BB plan are you on including its speed? Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)?</SPAN></P> Mon, 13 Apr 2026 23:51:34 GMT XRaySpeX 2026-04-13T23:51:34Z https://community.ee.co.uk/t5/Broadband-Landline/Internet-down/m-p/1612708#M136401 <P>Internet down Brimmington fed up of this now it’s all time took 1gig out and it still shocking&nbsp;</P> Mon, 13 Apr 2026 23:45:31 GMT https://community.ee.co.uk/t5/Broadband-Landline/Internet-down/m-p/1612708#M136401 Mummylucky7 2026-04-13T23:45:31Z https://community.ee.co.uk/t5/Broadband-Landline/Internet-down/m-p/1612716#M136402 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1545308">@Mummylucky7</a>&nbsp;:&nbsp;What lights show on the router?</P><P><SPAN>BB issues are rarely widespread but specific to your own line.</SPAN></P><P><SPAN>If it is a neighbourhood issue, you could consult&nbsp;</SPAN><A class="" href="https://ee.co.uk/help/service-status" rel="noopener noreferrer" target="_blank">Check service in your area</A><SPAN>&nbsp;&nbsp;to see if any faults are being attended to in your local area. You may also Report a Problem there.</SPAN></P><P><SPAN>Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line &amp; see what needs doing.</SPAN></P><P><SPAN>What is the name of the EE BB plan are you on including its speed? Which EE router &amp; WiFi extenders, if any, do you have (read label or post a pix)?</SPAN></P> Mon, 13 Apr 2026 23:51:34 GMT https://community.ee.co.uk/t5/Broadband-Landline/Internet-down/m-p/1612716#M136402 XRaySpeX 2026-04-13T23:51:34Z